An opportunity exists to join our company in the role as a Customer Service Coordinator
Multiple        Full Time        Multiple

About the Job and the Role

The Customer Service Coordinator will have direct responsibility for the customer sales & service functions. The business's objectives in these areas will be achieved by the Customer Service Coordinator's own efforts and through professional interaction with customers & other work colleagues.

JOB TASKS AND RESPONSIBILITIES

The Role

Previous Customer Service experience and Hindi communication skills are prerequisite.

High level of attention to detail and good numeracy & English literacy skills are also prerequisites for this role.

Duties Include, but not limited to;

  • Taking Sales enquiries in Hindi and orders from customers.
  • Answer customer support inquiries in Hindi.
  • Data entry into our management reports.
  • Tracking leads to sales.
  • Provision of internal sales support to Sales Manager.
  • Receiving, checking and correctly inputting customer's sales journey and subsequent purchase orders to meet the customers lead time needs.

This is a role that not only demands strong attention to detail and accuracy, but also requires the successful applicant to have the ability to multi-task and have the resilience and temperament to be able to work under pressure at times to achieve the outcomes that are required.


The successful applicant, will not only need to be a good communicator and quickly develop rapport with customers over the telephone, but they must also be someone, who is a highly structured and organised individual, that is extremely customer focussed and always takes pride in achieving and exceeding the business's customer service objectives.

In otherwords – "Someone who is willing to do whatever it takes to get the job done."


Interested persons should send resume to info@govreports.co.in

Please note only those applicants who are offered an interview will be contacted directly.


Please note this is Coimbatore base role and ideally we are looking for someone local to Coimbatore but also more than happy to consider interstate applications willing to relocate for the duration of the project.
If interested please click apply with your resume, your details will be held in the strictest of confidence.
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